Fluent Support Pro v2.3.1

Fluent Support Pro transforms a WordPress site into a complete customer support help desk, eliminating the need for a separate, expensive SaaS ticketing platform. Support teams can manage inbound requests, assign agents, and track resolution progress directly from the WordPress dashboard.

Support Management Without the Monthly Fees

Instead of paying recurring fees for external help desk software, businesses can run their entire support operation on infrastructure they already control, keeping customer data private and reducing long-term costs.

Key Features

• Ticket management system with agent assignment and status tracking
• Canned responses and saved replies for faster resolution times
• Customer-facing support portal with knowledge base integration
• Automated workflows and rules for ticket routing
• Reporting dashboard for agent performance and response times
• Seamless integration with popular WordPress membership and CRM tools

Fluent Support Pro gives growing businesses a self-hosted, cost-effective way to deliver professional customer support directly from WordPress.