Support Ticket Management System for WordPress v1.9

Support Ticket Management System for WordPress turns scattered support emails into an organized helpdesk built directly into your existing site. Customers submit issues through a simple form, and your team manages everything from one dashboard.

Support That Doesn't Get Lost

Every ticket is tracked from submission to resolution, with status updates, priority levels and internal notes keeping your support team aligned instead of digging through inboxes for context.

Key Features

• Front-end ticket submission forms for customers
• Ticket status, priority and category management
• Agent assignment and internal note collaboration
• Automated email notifications for updates and replies
• Searchable ticket history and reporting dashboard
• Optional knowledgebase to deflect repetitive questions

For businesses that have outgrown email-based support, this plugin brings structure and accountability to customer service without leaving WordPress.