RSTickets! PRO v3.1.3 Full Pack [J3, J4]

RSTickets! PRO is a Joomla extension that turns any J3 or J4 website into a functioning customer support helpdesk. Instead of routing support requests through email or third-party services, site owners can manage every ticket directly inside their Joomla administrator panel.

A Complete Helpdesk Inside Joomla

The extension organizes incoming requests into departments and priority levels, so support teams can triage issues efficiently. Staff replies, internal notes and status changes are all tracked, giving both agents and customers a clear history of every conversation.

Key Features

• Unlimited support departments and ticket categories
• Email piping and automatic notifications
• Custom fields for collecting extra ticket details
• Staff assignment and internal note system
• Full compatibility with Joomla 3 and Joomla 4
• Reporting tools to track response times

RSTickets! PRO Full Pack suits agencies, SaaS providers and online stores that need dependable, self-hosted customer support built natively into their Joomla site.