At ThemesPluginHub.com, customer satisfaction is important to us. Due to the nature of digital downloadable products, we maintain a clear and transparent refund policy.

Refund Eligibility

Refunds may be considered only if:

• The product file is corrupt or incomplete

• The product does not work as described and our team is unable to resolve the issue

• The wrong product was delivered

  • Refund requests must be submitted within 48 hours (2 days) of purchase.

  • Approved refunds are processed within 5–7 working days.

Non-Refundable Cases

Refunds will not be provided if:

• You change your mind after purchase

• The product is incompatible due to your server, hosting, or third-party conflicts

• You lack the technical knowledge to use the product

• You fail to read the product description before purchase

If you believe you are eligible for a refund, please contact us within 2 days of purchase with valid details. Approved refunds will be processed within 5–7 working days.